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Quote Conversion

Do you know what percentage of conveyancing enquiries you convert into new instructions? The truth is that most firms don’t. One of the most straight forward ways to generate more work is to improve the conversion rate on the enquiries you are already receiving, yet often in residential conveyancing quote handing is ad-hoc and seen as an admin role.

conversion rate

Do you know what percentage of conveyancing enquiries you convert into new instructions? The truth is that most firms don’t.

One of the most straight forward ways to generate more work is to improve the conversion rate on the enquiries you are already receiving, yet often in residential conveyancing quote handing is ad-hoc and seen as an admin role.

By improving your enquiry handling process you will benefit from a higher conversion rate, often at a higher fee as the call handler is able to explain the value you offer rather than the price you charge. Our outsourced quote conversion service also frees up your staff to focus on other tasks, whilst maximising the number of new files opened each month.

In addition, you’ll benefit from management information that will help you make better decisions – what are your main sources of work? Did that marketing campaign produce the results you expected? What would a 5% increase in conversion mean to you financially?
 

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